Privacy Policy

Who are we

We are 'My Magic Name' and we create thoughtful gifts for young and old. We care about your privacy and will do our best to keep your information safe and secure.

Key details

Privacy is very important to us, and in this document we have taken steps to outline how we use and protect the personal information you provide us with to interact with the site and purchase our products. It describes how it protects and makes use of the information you give us when using our website.

The law requires us to advise you that if you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy and solely for the objective of fulfilling those needs specified by us and for other relevant purposes

Our company is committed to conducting our business practices in accordance with the protocols outlined in this policy statement in order to ensure that the confidentiality of personal information is respected and safeguarded.

If you have any questions about this policy, please email us.

The data we gather

We may collect the following types of information: Name and Contact information for delivering orders, including email address, Demographic information, such as postcode. Website usage data. Other information relevant to customer enquiries. Other information pertaining to special offers.

How we use this date

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:
For our own internal records
To improve the products and services we provide
To contact you in response to a specific enquiry
To customise the website for you
To send you promotional emails about products, services, offers and other things we think might be of interest to you.

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, Aweber, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Aweber's privact notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Andy Here

Cookies and how we use them

What is a cookie? A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store YOUR INDICATED PREFERENCES in order to present content, options or functions that are specific to you. We may ocassionally use trusted third party services to track this information on our behalf. If users disable cookies in their browser it will turn features off, including the saving of items to your shopping cart and your purchase history, and some of our services may become unavailable to you. Therefore, ideally please leave cookies as enabled for our site. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit All About Cookies.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

Opt-in to receive marketing communications from us by email
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Andy Here or write to us at: My Magic Name, The Moorings, Roydon, Essex, CM19 5HH, UK
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our website

Our website may contain links to other websites.
Our website may contain links to other websites. Please note that we have no control of websites outside the [MyMagicName.com] domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.